Refund policy

Returns and Exhange:

We use standard EUR sizes to help you pick the perfect size. However if you still want to swap your pairs for another size then you may return the pair to us at  CHAL SHOES, Plot Number- 61, keshav nagar, Hawa Sarak, Jaipur- 302006, Rajasthan, India within 30 Days in its original box packing and the invoice. Please mention your desired exchange piece along with the size on the invoice as well. You may also mail us on logistics@chalshoes.in for the same. We do not entertain refund and cancellation requests.

The Pairs can be exchanged for another size of the same style only. In case your desired size is unavailable with us, you could then exchange it for another style of the similar value.

NO EXCHANGE & NO RETURNS ON SALE PRODUCTS.

Pairs bought on SALE price will not be exchanged or returned.

We do not entertain refunds & exchanges on International orders.